Igniting Workplace Enthusiasm
 
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Thursday, November 16, 2017

How to Replace Conflict with Cooperation

Thursday, November 16, 2017
08:00 AM - 05:00 PM

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Course Information

DO YOU RECOGNIZE ANY OF THESE WARNING SIGNS OF WORKPLACE CONFLICT?
 
  • Projects that were on track suddenly begin to slide
  • Vital information takes days to get
  • Helpful colleagues have now turned into roadblocks
  • Meetings that accomplished things now end in stalemate

This one-day seminar from Dale Carnegie Training® will help you resolve conflicts positively – and keep your cool at the same time. Based on the time-tested Dale Carnegie principles of winning friends and influencing people, this dynamic program shows you how to break the impasses caused by seemingly irresolvable conflicts. You will learn to:

  • Use Dale Carnegie’s 12 ways to defuse an argument
  • Employ "Empathetic Listening" skills to calm the situation
  • Find the hidden agenda that’s really fueling the battle
  • Keep minor disagreements from exploding into full scale war
  • Uncover the hidden agendas fueling conflict in your operation
  • Match a resolution strategy to the situation
  • Use "Empathetic Listening" to calm a situation
  • Keep minor disagreements from escalating
  • Eliminate fault finding and blaming 
  • And Much More!

 

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Location

The Winner Center
10988 N. Harrell's Ferry Rd, Suite 3
Baton Rouge, Louisiana 70816
United States
225.274.2460

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Who Should Attend

Business professionals who want to keep workplace conflict from derailing projects,
killing productivity and destroying morale.
 
 

10988 N. Harrell's Ferry Rd, Suite 3, Baton Rouge, LA 70816, US
P:225.274.2460

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